Smart Home Technologies

1. Introduction

Welcome to My Store Keep Simple. By accessing and placing an order with My Store Keep Simple, you confirm that you are in agreement with and bound by the terms and conditions contained in the Terms Of Use outlined below.

2. Products and Services

All products and services are subject to availability. We reserve the right to discontinue any product or service at any time without notice.

3. Pricing and Payment

All prices are listed in the currency specified on the product page. We reserve the right to change prices at any time without notice. Payment must be received in full before the dispatch of goods.

4. Shipping and Delivery

We will make every effort to deliver products within the estimated delivery time. However, delays are occasionally inevitable due to unforeseen factors. We will not be held responsible for any delays that are beyond our reasonable control.

5. Returns and Refunds

You have 14 days from the date of delivery to return products that are unused and in their original condition. To initiate a return, please contact us via WhatsApp or email. Return shipping costs may apply unless the product is defective.

For detailed return instructions and conditions, please visit our Return Policy page.

6. Privacy Policy

Your privacy is important to us. We collect and process your personal information in accordance with applicable data protection laws (including GDPR for EU customers). We collect:

• Contact information (name, email, phone, WhatsApp number)
• Shipping and billing addresses
• Order history and purchase behavior
• Communication history via WhatsApp and other channels

We use this information to process orders, provide customer support via WhatsApp AI automation, and improve our services. We will never sell your personal information to third parties. Your data is stored securely and you have the right to request access, correction, or deletion of your personal information at any time.

WhatsApp Communication: By placing an order, you consent to receive order updates, support messages, and promotional offers via WhatsApp. You can opt out at any time by contacting us.

7. Limitation of Liability

My Store Keep Simple will not be liable for any indirect, special, incidental, or consequential damages arising out of or in connection with the use of our products or services.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which My Store Keep Simple operates.

9. Contact Information

If you have any questions about these Terms and Conditions or Privacy Policy, please contact us:

10. Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

• The right to access, update, or delete your personal information
• The right to rectification if your information is inaccurate
• The right to object to our processing of your data
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the information above.

11. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to this page. Continued use of our services after changes constitutes acceptance of the modified terms.